At this time we do not ship outside the United States. We run discounts and promotions all year, so stay tuned for exclusive deals.

We work hard to get your order out fast. Most truck parts ship within 24 to 48 hours from our warehouse in Decatur, Indiana.

All orders ship F.O.B. Decatur, Indiana, meaning they leave directly from our facility. We partner with reliable carriers to ensure your semi truck parts arrive quickly and in great condition.

Carriers are responsible once the package leaves our warehouse, but we will absolutely help you file a claim and make sure you are not left in the dark.
 Our goal is to get you a working part as soon as possible.

We do our best to pack every product securely, but if your shipment arrives damaged or looks tampered with:

1. Write "DAMAGED" on the delivery receipt before signing.
   
2. Take a few clear photos of the packaging and product.
   
3. Contact us within 5 days at info@trucklinerparts.com or 260-277-2787. We will help guide you through the next steps to resolve it quickly.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

We always recommend double-checking your truck’s make, model, year, and OEM part number before ordering.

If you are unsure, just reach out. Our team can help confirm fitment for Freightliner and Western Star models to make sure you get the right match the first time.

We suggest doing a test fit before making any changes such as painting, drilling, or priming.

Once a part has been painted or modified, it is no longer returnable, so checking fit first helps prevent any issues later.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

It is easy. Just contact our team to get a Return Authorization Number (RMA#) before sending anything back. You can email info@trucklinerparts.com or call 260-277-2787 for approval and return instructions.

Returns without an RMA# cannot be accepted, so make sure to get one first.

We accept returns within 30 days of purchase, as long as the item is:

• Unused and unaltered
  
• In its original packaging
  
• In resalable condition

Painted, prepped, or custom-modified parts cannot be returned. If the return is due to a shipping error on our end, we will cover the cost. Otherwise, the customer is responsible for return shipping.

In some cases, a restocking fee (minimum 20 percent) may apply, usually for large or custom-handled parts such as truck hoods and bumpers, as noted in our Shipping and Returns Policy.

We will always let you know up front before applying any fees.

Once a part has been painted, drilled, or otherwise modified, it cannot be returned or refunded.

That is why we always recommend checking fitment before doing any prep work.

Sale, clearance, or special-order parts are final sale and cannot be refunded unless damaged during transit.

We will still do our best to help if there is a problem with your order.

We recommend using the original packaging or equivalent protection. Returns should be insured for their full value and shipped with a trackable carrier.

Proper packaging prevents damage and ensures a faster refund.

Yes. If your truck hood, panel, or part arrives defective or incorrect, we will help you exchange it for the right one.

Just email orders@trucklinerparts.com with your order number and photos if applicable.

Send exchanges to:
Truckliner Parts
1660 N 600 W
Decatur, Indiana 46733
USA

As soon as we receive and inspect your return, we will notify you about your refund status. If approved, we will process your refund to your original payment method within a few business days. Shipping costs are not refundable, but we will make sure your return is handled quickly and fairly.

Once your return has been received and processed, please allow 5–10 business days for the refund to appear on your original payment method. Processing times may vary depending on your bank or payment provider.

If you have not received your refund after this time, please contact our customer service team with your order number, and we’ll be happy to look into it for you.

Yes. Most used and surplus OEM parts come with a limited 30-day warranty.

We inspect every part before shipping, but if something is not right, contact us within that period and we will take care of it.

Our team is happy to help with orders, fitment questions, or warranty claims. 

Phone: 260-277-2787
Email: info@trucklinerparts.com

We are available Monday through Friday during business hours and always do our best to respond quickly.

We specialize in quality used, surplus, and new OEM truck parts for Freightliner, and Western Star models.

Every order is handled with care and backed by real people who know trucks inside and out.

Our goal is to get you back on the road faster and for less.

We carry a wide selection of new, used, and surplus OEM parts for heavy-duty trucks, including Freightliner and Western Star models.

We sell both OEM and high-quality aftermarket truck parts. Each product listing clearly indicates the type so you always know what you are buying.

Our main facility is located in Decatur, Indiana, where we inspect, warehouse, and ship all of our parts.

Truckliner Parts was officially established in 2020, but our experience in the online truck parts business goes back more than 12 years. We began selling truck parts on eBay around 2014 and have built our business by providing quality parts and dependable service to customers across the country. 

Testing varies by part. We only test certain used and surplus parts, When a part has been tested, we will include the available testing information in the product listing.

For parts that are not tested, we recommend reviewing the listing details carefully or contacting us with any questions before purchasing.

We combine decades of industry experience with personal service and fast shipping from our Indiana warehouse. Our goal is to make it simple and affordable to keep your truck running safely and efficiently.

Yes! We sell parts to everyone, including individual customers, fleets, repair shops, and other businesses. If we have the part in stock, we’re happy to help get you the parts you need. 

No, we do not currently purchase used, surplus, or excess truck parts. We specialize in selling truck parts and components to help keep your vehicle on the road.